Using the Management Console                  Online Request Form

The management console provides 3 majors functions. First is the e-mail address and Passport test accounts. When you transmit a message from the National Alert Portal or your flier creation computer and place the word Test in the top header these accounts will receive the alert while no one else will. This gives you the ability to preview alerts prior to sending to ensure they are in a format you like. And of course you can use this feature to ensure your service is active, demonstrate the service to others and train others in your office.

The second is the contact information. Your alert notification information is critical. Terralert builds error handling controls into the processes for your services. If for any reason there is a failure, Terralert technicians who monitor the service are immediately notified of an issue. To ensure information is delivered promptly and accurately Terralert must have a set of contact information to get in touch with the people using the services.

The third feature is the delivery radius setting. This number represents the delivery area for your messages. You have the ability to change the delivery radius to any number from 1 to 100. This allows you to send your alerts to users within varying proximities to your location. If you need to send alerts to a larger area please make sure you either contact your Terralert representative or the state or federal agencies authorized to transmit for those areas.

Terralert has the ability to make additional alert services for local, state and federal  for any emergency services need. From Terralert’s fully comprehensive alert services, agencies have extremely detailed and expansive targeting available. There are alert services which can handle any public address or secure private alert system requirement. Please contact your Terralert agent if you are interested in additional alert services.

One of the most compelling capabilities available to Terralert services is the ability to deliver text and graphics. Alerts are delivered within seconds to police vehicles equipped with laptop or mobile devices. Graphics are condensed while maintaining quality. Security is provided through a combination of SSL, MD5 and private keying systems. If you would like to use this feature for free with your missing children service be sure to ask your Terralert representative for instructions.

To set or update your information

1. Open Microsoft Internet Explorer or other browser
   1. Our site does require the use of cookies. Settings in your browser as well as other anti-virus or firewall software can interfere with your ability to use the site
2. Go to the web site provided during the activations process
   1. Enter your User ID
   2. Enter your Password (assigned during activation)
   3. Click Enter
3. You are now at the main profile window where you can view your current settings
   1. To set your Passport test account select the link on the left
   2. To update the rest of your profile data click Edit under your profile
   3. Click Update when the data is correct